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Customer experience management
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#	Item
991	SUBMISSION TO THE CODE OF BANKING PRACTICE REVIEW Thank you for the opportunity to contribute to the Review of the Code of Banking Practice (CBP). Submission Summary This submission argues that: • CBP contents should Add to Reading List Source URL: www.reviewbankcode.com Language: English - Date: 2001-06-26 09:00:00 Electronic commerce Bank Customer service Customer Financial services Mobile banking Relationship marketing Marketing Business Customer experience management
992	SageCRM: Part of the Sage Accpac Extended Enterprise Suite Get a 360 view of your business Two award winning products – SageCRM and Sage Accpac ERP – come together to form the foundation of the Sage Accpac Extended Add to Reading List Source URL: www.dsdinc.com Language: English - Date: 2013-06-13 06:21:43 Customer experience management Customer relationship management Electronic commerce Sage Group ECRM Sales Marketing automation Softline Sage MicrOpay Business Marketing British brands
993	Transforming the Customer Experience The Strategic Direction In 2011, Avaya endeavored to deliver greater value to customers by innovating Add to Reading List Source URL: www.serviceinnovation.org Language: English - Date: 2014-02-25 16:17:41 Consumer behaviour Alcatel-Lucent Avaya Videotelephony Customer service Customer experience Net Promoter Customer satisfaction Knowledge Centered Support Marketing Customer experience management Business
994	Serious about performance, passionate about value Datacentrix Holdings Limited Incorporated in the Republic of South Africa (Registration number: Share code: DCT ISIN: ZAE000016051 Add to Reading List Source URL: www.datacentrix.co.za Language: English - Date: 2015-04-21 01:18:15 Management Customer experience Strategic management Software as a service Teleperformance ECRM Marketing Business Customer experience management
995	U NI F I E D COMMUNICATIONS business process management Add to Reading List Source URL: www.noblesys.com Language: English - Date: 2012-09-11 06:12:34 Technology Business Electronic engineering Customer experience management Noble Systems Corporation Infrastructure optimization Unified communications
996	Business Intelligence Network™ Research Report Voice of the Customer Text Analytics for the Responsive Enterprise By Seth Grimes Add to Reading List Source URL: altaplana.com Language: English - Date: 2008-07-09 00:56:31 Customer experience management Natural language processing Text analytics Customer relationship management Voice of the customer Predictive analytics Customer experience Analytics Net Promoter Business Marketing Business intelligence
997	Sales Portal A tool that will equip your sales reps with what they need to provide better customer service in office or on the go. This dynamic solution harnesses the power of the Internet to centralize the sales organ Add to Reading List Source URL: www.k-ecommerce.com Language: English - Date: 2014-02-21 14:25:25 Web applications Customer experience management Information technology management Online shopping Customer experience SAP AG Microsoft Dynamics GP SAP Business One Marketing Business Electronic commerce
998	Solution Brief: Personalized Onsite Recommendations Product and Content Recommendations Personalized to Each Customer Add to Reading List Source URL: www.demandware.de Language: English - Date: 2015-03-03 17:58:00 Baynote Online shopping Customer experience Personalization Recommender system Electronic commerce Marketing Web services Customer experience management
999	Microsoft Word - RA_ConferenceBoardPanel_NYC_032210v1.doc Add to Reading List Source URL: www.ritterassociates.com Language: English - Date: 2013-03-09 23:24:45 Customer experience The Conference Board Customer relationship management Marketing Customer experience management Business
1000	Vincio Advanced Decisioning – Customer-Centric Policy Management – Actionable Intelligence Every day consumers interact with companies, whether paying a bill, making a purchase on a credit card, or making a call on a Add to Reading List Source URL: www.noblesys.com Language: English - Date: 2012-12-13 05:33:34 Customer experience management Predictive Model Markup Language Customer relationship management ADAPA Predictive analytics Business Marketing Business intelligence

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